Life happens.
There are times when we can't perform as promised. People who know that's 'just not like us' are willing to make allowances. To build a credit balance:
1: ONLY TELL NON-PROVABLE LIES:
When building a credibility bank account it is important
for people to believe everything you say. While it may
seem expedient at the moment to tell someone what you
think they want to hear, it is more credible to have a
reputation for always telling the actual facts. (Excuses
and blame don't build credibility either.)
2: SET YOURSELF UP TO DO SOMETHING:
You can create the reputation of doing what you say you
will if you often say that you'll do something, and
then do it! Make a habit of saying "I'll call you
with that", or "I'll mail that to you,"
and set up systems so that you always do -
immediately. When something falls through a crack people
will give you the benefit of the doubt, if they have
several previous positive experiences.
3: GIVE OTHER PEOPLE THE BENEFIT OF THE DOUBT:
When someone has established a credibility balance with
you, and you hear that someone else has experienced them
differently, it is easy for you to say "That's
just not like him. I'm sure something must have
happened." We get what we give. When you are
generous with others, people will be generous with you.
Bad word-of-mouth travels even faster than good things. Build a credibility account for yourself, it's an important part of your brand.
Do good. Be Credible. Make Money
- W!
Wendy L. Kinney is a speaker who focuses on networking skills and referral based marketing systems. Her keynote Networking Aerobics: CardioVascular Activity for Your Wallet gives business owners and sales people effective skills for open networking events. For more information on how to make networking work for you, contact Kinney via phone at 404-784-0699, fax at 404-816-8685, or email at wendy@powercore.net
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